Telco embargoes that may affect you
We are fast approaching the time when the telecommunications industry imposes an embargo on many aspects of network infrastructure delivery.
New network service installations are not performed by most carriers during the embargo including copper,fibre, NBN and broadband. If you are looking to establish or change network connections prior to this period please make sure you contact your Account Manager as soon as possible.
Technical Support & NOC
Our Technical Support and NOC teams will continue to support all Telarus services throughout the holiday period and will be available 24 x 7.
We will have reduced staffing from 23rd December 2016 through to 5th January 2017. Administrative and Engineering staff will be available during this time.
Optus Wholesale – 12th December 2016 to 3rd January 2017
Telstra Wholesale – 12th December 2016 to 9th January 2017
Vocus – 12th December 2016 to 9th January 2017
NBN – 12th December 2016 to 3rd January 2017
OptiComm – 17th December 2016 to 4th January 2017
AAPT – 16th December 2016 to 9th January 2017
Big Air – Skeleton staff will be available during the Christmas and New Year period
For more information regarding this email, please contact firstname.lastname@example.org
We would like to take this opportunity to thank you for your support during 2016. We look forward to continuing to partner with you in 2017.
Best wishes for a safe and happy holiday period.
Telarus Pty Ltd